FinPath
Support
Have a question, a problem with the app, or want to report a bug? We are here to help.
Frequently asked questions
I forgot my password or PIN — what should I do?
Use the access-recovery option in the app and answer your security question. If that does not help, ask the coordinating teacher at your school — they can generate a new temporary password for you.
How do I get an account?
Student accounts are created as part of a school’s participation in the programme — you will receive your login and initial password from your teacher or during the workshops. If your school would like to join the programme, write to us at kontakt@trampkinagieldzie.pl.
How do I report a bug?
Send us an e-mail — describe what happened and on which screen, and attach a screenshot if possible.
How do I delete my account?
The procedure is described on the Delete account page. You can submit the request by e-mail — without having the app installed — or ask your coordinating teacher.
How is my data processed?
You will find all the information in the Privacy Policy. In short: student accounts are pseudonymous, the app does not collect students’ names or e-mail addresses, contains no ads and does not track users for marketing purposes.
Who runs the FinPath app?
The app is operated and the programme organised by the “Trampki na giełdzie” Children and Youth Financial Education Foundation (polak-inwestor.pl/trampki). The technology is the work of LIKI Mobile Solutions Sp. z o.o. (likims.com), which develops the app and publishes it in the App Store and on Google Play.